ERP implementations are typically complex projects that impact multiple departments across an organisation. One of the most critical phases of an ERP implementation is the user acceptance testing (UAT).
UAT is the phase where users test the ERP system thoroughly using their real-world business process scenarios to ensure that the system meets their business requirements before the decision to go live.
Why bother about UAT?
- UAT matters because it can help users catch missing or broken workflows, business processes, missing configuration or customizations.
- UAT helps to improve users’ confidence of the new Erp system and they become familiar with it by testing constantly.
Some Dos and Don’ts of UAT
- Involve both key and end users early enough in the UAT process
- Document defects and retest them once they are fixed
- Always use real business processes during UAT and not unrealistic processes
- Avoid rushing the UAT phase
- Create test scripts and scenarios that your team can work with
Do you need help with your UAT in Microsoft Dynamics Business Central? Get in touch with us [email protected] or use the contact form or click the book a meeting link.